What information do we collect?
We keep information when you register on this site, make an order, subscribe to our mailing list or fill in a form.
When making an order or doing a registration on this site, you might be prompted to type in your: name, e-mail address, phone number, mailing address, or credit card information. You might also visit our site anonymously.
What is your information used for?
Any of the information you provide us could be used in the following ways:
In order to personalise your experience (the information aids us to respond better to your individual requirements);
In order to improve our web site (we always try to improve our web site based on this information and feedback we get from you);
In order to improve customer service (this information aids us responding better to your requests and support requirements);
In order to process transactions.
Your information, whether public or private, will not be sold, transferred, exchanged, or given to any other organisation for any reason, without your consent, other than delivering a purchased product or a service you requested.
In order to administer a promotion, survey, contest, or other site feature;
In order to send occasional emails.
The email address that you provided for order processing will be used only to send information regarding your order.
Note: If you would like to stop receiving future emails from us, we provide unsubscribe instructions at the bottom of all emails.
How do we protect your information?
We implement multiple security measures for the safety of your personal information when you placing an order or entering, submitting, or accessing your personal information.
We provide a secure server. All supplied sensitive or payment information is transmitted by Secure Socket Layer (SSL) technology and encrypted into our Payment gateway provider’s database and is only accessible by authorised parties with access rights to systems, and are required to keep all information received confidential.
After completing a transaction, your private information (social security numbers, credit cards, financials, etc.) will not be saved on our servers.
Do we utilise cookies?
Yes. Cookies are files that a website or its service provider transfers to your computer’s hard drive through your browser (if you permit) that enable the websites or service providers’ systems to recognise your browser and capture particular information.
We utilise cookies in order to aid us in processing the items in your shopping cart, understanding and saving your preferences for future web site visits and compile aggregate data regarding site traffic and site interaction in order that we can offer improved site experiences and tools for the future. We might contract third-party service providers in order to assist us to better understand our site visitors. These service providers are not permitted to utilise this information that is collected on our behalf except for helping us to conduct and improve our business.
If it is your preference, you can decide to have your computer give a warning each time a cookie is being sent out, or you may choose to turn off cookies in your browser settings. Similar to most websites, if you turn your cookies off, some of our website services might not function in their intended manner. However, you may still make orders by telephone or by contacting our customer service.
Will we disclose information to outside parties?
We do not trade, sell or otherwise transfer your personally identifiable information to outside parties. This doesn’t include trusted third-parties that assist us in operating our website, conducting our business, or providing service to you, as long as those parties agree to keep your information confidential. We might also release the information when we feel the release is appropriate in order to comply with the law, enforce site policies, or protect ours or others’ rights, safety, or property. However, non-personally identifiable visitor information may be provided to other parties for advertising, marketing, or other uses.
We may include or offer third party products or services on this web site. The third-party sites have separate and independent privacy policies. We have no responsibility or liability for any content or activities for these linked sites. However, we aim to protect the integrity of our website and encourage feedback about the sites.
California Online Privacy Protection Act Compliance
We value your privacy so we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your information to other parties without your consent.
Children’s Online Privacy Protection Act Compliance
We are in compliance with COPPA (Children’s Online Privacy Protection Act), we don’t gather information about anyone 13 years old or younger. Our website, products and services are all intended for people that are at least 13 years of age.